Go-Live Checklist

To ensure a smooth and successful transition to the production environment with Accounting as a Service, please ensure that all items on this checklist are completed. This checklist outlines the essential steps you must finalize before going live.

Integration and Interface Setup

  • All relevant use cases have been discussed, documented, and thoroughly tested to ensure that all necessary details for the live setup are captured and verified.
  • You have at least subscribed to EDI Error Sent Notifications to validate all data submissions. A follow up process in case of error-responses is set up.

Bank and Payment Setup

  • Your bank is set up as defined, including CAMT.053 and CAMT.054 formats for bank statements.
  • EBICs users are in place and ready for operation.
  • Your Payment Service Provider (PSP) configuration is complete, and you have provided the credentials to Riverty for the production environment.
  • Riverty has the necessary access to your PSP for manual lookups and to initiate processes as needed in the daily business.

End-Customer Communications

  • You have reviewed, tested, and signed off on all end-customer communication templates, including invoices, payment received notifications, refunds, and others.

Management of Third-Party Providers

  • You have coordinated with all third-party providers (OMS, collection agencies, risk providers, PSPs, banks, etc.) and ensured that they are aware of the go-live dates.
  • Any additional parties involved, such as third-party customer management teams, are informed, trained in MyAccounting, and prepared for their roles in the live environment.

Month-End Report Setup

  • You can confirm that the month-end report setup is complete, and you have established a process for receiving and processing these reports on your side.

Knowledge and Training Confirmation

  • You can confirm that you understand how to work with Accounting as a Service, including using MyAccounting, generating and interpreting reports, and handling 2nd Level Requests.

Final Preparations for Go-Live

  • You have agreed upon a comprehensive go-live plan with the Riverty onboarding manager and operations team, detailing all steps and timelines.
  • If you are responsible for any hypercare activities, these have been planned and scheduled accordingly.
  • You have planned and prepared a Friendly User Test (FUT) and are ready to provide cases to test the production setup post-go-live. This will cover all relevant use cases to ensure the system operates end-to-end in the live environment.

By completing these steps, you will be fully prepared for a successful go-live with Accounting as a Service. If you have any questions or need further assistance, please reach out to your onboarding manager.